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2900 CR 6 W., Elkhart, IN 46514
Mon - Fri, 9am - 5pm
Saturday, CLOSED
Sunday, CLOSED
FAQs
How do I troubleshoot common issues?
The owner’s manual provides a troubleshooting section for common issues such as the unit not cooling or heating properly, strange noises, or error codes. If the problem persists, contact an ECO-COOL Pro Technician at 888-524-2360 or email EcoCool@PremierProducts.net.
What should I do if the unit is leaking water?
If you notice water leaking from the unit, first check if the drainpipe is blocked or improperly installed. If the issue persists, contact a professional technician or your installer. For further assistance, reach out to ECO-COOL Pro Technicians at 888-524-2360 or email EcoCool@PremierProducts.net.
How do I find a certified technician for maintenance or repairs?
You can find a certified technician by contacting ECO-COOL customer support or visiting our official website for a list of authorized service providers.